Privacy Policy

The official portal of the Social Protection Fund, www.spf.gov.om, is managed through it, and it has the right to add any content to this policy or delete or modify it whenever it wants without the need to notify its users in advance.

 

Information Collection

The portal values the trust of website visitors and their belief in what it offers, and guarantees the privacy of their information, as the site does not collect any personal data unless it is provided to us through participation in any activity that requires the visitor’s personal information, and the site will collect the necessary personal data when the visitor requests any services or information from the site.

Personal data means the data that is received about any user who is identified or identifiable in the portal, and this information is the same as that requested from the individual when visiting a government agency, such as name, address, or phone number.

On the other hand, the site collects information for statistical purposes, such as the number of visitors, the date of the visit, the number of previous visits, and the most used services, as this data will contribute to knowing how the public uses the website, and therefore we can continuously improve the services. The information collected does not revolve around a specific user who browses the portal site, nor does it aim to track the movements of any user at all. The visitor may be asked to participate, according to his desire, in the opinion polls conducted by the site, and non-participation will not affect the visitor’s use of the website’s features and privileges.

 

Information Storage

The Social Protection Fund retains records that are used to support government functions through a file and document storage system in accordance with the authorization to view records and with the approval of the “Official Portal of the Social Protection Fund.” The records that are sent to this site are determined, recorded, preserved, and secured as long as there is a need to use them to meet historical, administrative, financial, or legal requirements.

 

Website Security

The “Official Portal of the Social Protection Fund” is committed to protecting the information available to it or that it obtains and collects, and takes steps to ensure the security of information, including authentication, monitoring, auditing, and encryption.

 

Disclaimer

While the “Official Portal of the Social Protection Fund” makes its attempts and efforts to provide accurate, up-to-date, and reliable information, it realizes the possibility of human or technical errors. Accordingly, the site, its employees, and those in charge of it do not undertake, explicitly or implicitly, the accuracy, completeness, modernity, or suitability of the information available on this site, nor do they acknowledge any explicit or implicit guarantee in this matter, and the “Official Portal of the Social Protection Fund” does not bear any responsibilities or legal consequences resulting from any errors or omissions in the information available on the site or in its operation alike.

Your use of the “Official Portal of the Social Protection Fund” means that you bear all the risks that may result from this use, including the dangers of viruses that computer devices, their software, their data, or the files that are sent to you or that you use on this site are exposed to. The “Official Portal of the Social Protection Fund” expressly declares that it is not responsible for any special, incidental, or consequential damages.

 

Compensation

As a user of the site, you agree to defend the “Official Portal of the Social Protection Fund” and the “Information Technology Authority” and compensate them and keep them harmless against any claims, complaints, damages, or costs, including attorneys’ fees, arising that may be caused by the use of the website.